CANCELLATION, AND REFUND POLICY ON SERVICE

Cancellation Period: Customers may cancel their service booking within 24 hours of making the reservation without penalty.

Cancellation Fees: If cancellation occurs more than 24 hours after booking,  a cancellation fee of 20% of the total service cost will be charged. 

Refund Eligibility: Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.

Non-Refundable Product & Services: All group coaching programs, food supplements & seminars are strictly non-refundable and non-deferable. Personal training programs (online or in-person) are non-refundable if cancellation occurs after 14 days. Any exception is at the discretion of the company.

Process for Cancellation: To cancel a service booking, customers must contact our customer service department at info@holiaofitness.com/0124071650

Changes to Reservations: Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe.